e2ebt Privacy Policy

1 Introduction

e2ebt ("we", "our", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy tells you what information we collect, why we collect it, and how we keep it secure.

By using the e2ebt.cam website or registering an account, you agree to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform. This policy supplements our terms and conditions and should be read together with them.

We may update this privacy policy from time to time. If any significant changes are made, we will notify you through a notice on the platform.

2 What Information We Collect

e2ebt collects various types of information to maintain our service relationship with you. This information is described in detail below.

2.1 Personally Identifiable Information

When you register an account or use our services, the following information may be collected:

• Full name and date of birth (for age verification)
• Email address and contact information
• National ID card or passport details (for identity verification)
• Residential address

2.2 Financial Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, Upay or bank account details (only the parts necessary to complete transactions)
• Transaction history and amounts
• Information required to comply with Anti-Money Laundering (AML) regulations

2.3 Usage and Technical Information

Information collected automatically while you use the platform:

• IP address and device information
• Browser type and operating system
• Activity logs on the platform and gaming history
• Information obtained from cookies and similar tracking technologies
• Session duration and usage patterns

3 How We Use Your Information

e2ebt uses your information only for specific, legitimate purposes. The main reasons for using your personal information are:

• Account Management: To create, maintain, and manage your account.
• Identity Verification: To prevent fraud and ensure the security of the platform.
• Financial Transactions: To process deposits and withdrawals smoothly.
• Customer Support: To resolve your questions, complaints, and requests.
• Responsible Gaming: To identify and prevent problematic gaming behaviour.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To conduct analysis for improving the quality of our services.

We do not sell, rent, or transfer your information to third parties for marketing or promotional purposes without your prior consent.

4 Information Sharing and Disclosure

e2ebt may share your information with third parties in certain circumstances. However, this is always done responsibly and in accordance with this policy.

4.1 Service Providers

We rely on trusted third parties to provide services such as payment processing (bKash, Nagad, Rocket, Upay and banking services), technical infrastructure, and customer support. These parties are given access only to the information necessary to perform specific tasks and are contractually bound to uphold our privacy standards.

4.2 Disclosure for Legal Reasons

We may disclose information in the following circumstances:

• In response to a court order or valid legal demand
• For the needs of national security or law enforcement agencies
• Under Anti-Money Laundering (AML) and counter-terrorism financing regulations
• To protect the legal rights of ourselves or third parties

4.3 Not Sold to Third Parties

We never sell or rent your personal information to advertisers or any other commercial entity. Your information is a trust asset to us.

5 Cookies and Tracking Technologies

The e2ebt website uses cookies and similar technologies. Cookies are small text files that your browser stores on your device. They help us improve the website experience.

5.1 Types of Cookies We Use

• Essential Cookies: These are necessary for the basic functionality of the website, such as maintaining your login session.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect information about how the platform is used, which helps us improve our services.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.

6 Data Security Measures

e2ebt has implemented industry-standard technical and organisational measures to protect your information.

• SSL Encryption: All data transfers on our platform are secured by SSL (Secure Socket Layer) encryption.
• Secure Servers: Your information is stored on secure servers where unauthorised access is controlled.
• Access Controls: Only authorised staff can access your information and they are trained to maintain confidentiality.
• Regular Security Audits: We regularly review and update our security measures.
• Two-Factor Verification: An additional layer of security is maintained for sensitive account operations.

However, no method of transmitting or storing information on the internet is completely secure. We make every effort to protect your information but cannot guarantee absolute security.

7 Data Retention Period

e2ebt retains your information only for as long as it is necessary or legally required.

• Active account data: Retained for as long as the account remains active.
• Financial transaction data may be retained for a period determined by applicable law even after an account is closed.
• AML and KYC (Know Your Customer) related information is retained in accordance with legal obligations.
• After the required period, information is securely deleted or anonymised.

8 Your Rights and Choices

As a user of e2ebt, you have certain rights regarding your personal information.

8.1 Right to Access and Correct Information

You may request to view your personal information held by us at any time. If any information is incorrect or incomplete, you may apply for it to be corrected.

8.2 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.3 Right to Object to Processing

In certain cases you may object to the processing of your information. Contact us at any time to opt out of marketing communications.

8.4 Right to Data Portability

You may request your information in a structured, machine-readable format. To exercise this right, contact our support team.

9 Protection of Minors

e2ebt strictly does not provide services to persons under the age of 21. We do not knowingly collect or process the information of minors.

If we learn that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted. Parents or guardians who suspect their child is using our platform are encouraged to contact us.

10 Third-Party Services and Links

Our platform is connected to payment gateways such as bKash, Nagad, Rocket, and Upay. These third parties have their own privacy policies which are outside our control. We recommend that you also read the privacy policies of these services.

e2ebt is not responsible for the privacy practices of other websites. How your information is handled after you leave our website is governed by those services' own policies.

11 Changes to This Policy

e2ebt reserves the right to update this privacy policy at any time. For significant changes, we will:

• Post a prominent notice on the website.
• Update the "Last Updated" date at the top of the policy.
• Notify registered users by email where necessary.

Continued use of the platform after changes will be taken as your agreement to the updated policy. We therefore recommend that you review this page regularly.

12 Contact Us

If you have any questions about this privacy policy or any requests regarding your information, please contact us using the methods below: